Privacy
Last modified: February 1, 2012.
We are committed to protecting your privacy and the security of your personal information. Except as otherwise described in this Privacy Policy, personal information that is collected or managed by us is not shared without your express permission. We use a variety of security measures to safeguard your personal information from unauthorized access, use, or disclosure.
If you have any questions about this Privacy Policy, please feel free to contact us any time through this website or at
Blue River Propane
161 Grace Park Rd.
Mayfield, KY 42066
Information We Collect and How We Use It
The type of information we collect depends upon the product or service we are providing to you.
Information you provide – Personal information that you provide on applications and other forms in connection with your relationship with us for our products or services. This information may include indentifying information (such as your name, email address and other information) as well as transactional information or other personally identifiable information which can include sensitive data.
Cookies – When you visit our websites or online services, we may send one or more cookies – a small file containing a string of characters – to your computer or other device that uniquely identifies your browser and session. We use cookies to provide the service and improve the quality or user experience of our service.
Log information – When you access our websites or online services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and other header information.
User communications – When you send email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our products or services.
Other sites – This Privacy Policy applies to our products or services only. We do not exercise control over the sites of third parties that link from within our various websites or online services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. These other sites may have different privacy practices and we encourage you to read their privacy policies.
We only process personal information for the purposes described in this Privacy Policy. In addition to the above, such purposes include:
Providing our products or services;
Auditing, research and analysis in order to maintain, protect and improve our products or services;
Ensuring the technical functioning of our network;
Protecting the rights or property of ourselves or our users; and
Developing new products or services.
Choices For Personal Information
We may ask you to provide personal information in order to provide you with a particular product or service. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
If we propose to use personal information for any purposes other than those described in this Privacy Policy, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use personal information for purposes other than those described in this Privacy Policy unless we have obtained your prior consent.
You can decline to submit personal information, in which case we may be unable to provide specific products or services to you.
Information Sharing
We do not share personal information with any third party companies or individuals except in limited circumstances:
We have your consent. We require your prior consent to share non-public personal information.
We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of our company, our employees, our users of products or services, or the public as required or permitted by law.
We may share with third parties certain pieces of aggregated, non-personal information. Such information does not identify you individually.
In commitment to customer support, we may use your personal information to provide you with notices of product offers and services that you may be interested in, or send you bulletins or other notices for your consideration. If you elect not to receive this information, contact us to remove you from our notification list.
Please contact us at the address below for any questions about the management or use of personal data.
Information Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures in addition to the physical, electronic and procedural safeguards to guard against unauthorized access.
We restrict access to nonpublic personal information to those employees, contractors and agents with appropriate authority and for intended business purposes only or to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Accessing and Updating Personal Information
When you use our products or services, we make good faith efforts to provide you with access to your nonpublic personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Enforcement
We regularly review our compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or our treatment of personal information by contacting us through this website or by writing to us at
When we receive formal written complaints, it is our policy to contact the complaining individual regarding their concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between ourselves and an individual.
Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date. Your continued use of our products, services, websites and online services constitutes your agreement to this Privacy Policy and any revisions.
A Final Word
Because your trust and confidence is important to us, we welcome any additional questions or concerns regarding this Privacy Policy. We will use reasonable efforts to evaluate, determine and remedy any concern or problem. Please feel free to contact us any time through this website or at
Blue River Propane
161 Grace Park Rd.
Mayfield, KY 42066